Frequently Asked Questions

Standard ChatGPT loses context as conversations lengthen ("context window rot") and bleeds tone between prompts. VoxClient isolates each client into a dedicated workspace with an immutable Brand Memory vector database. It continuously injects verified vocabulary guidelines, persona parameters, and strict taboos into every generation with zero tone degradation.

You upload existing approved assets: past viral posts, articles, pitch decks, website URLs, or PDF brand guides. Our analysis engine extracts linguistic cadence, formality, humor, vocabulary preferences, and blacklisted phrases, synthesizing a fine-tunable Brand Memory profile in under 60 seconds.

Subscription plan credits refresh each billing cycle and do not roll over. However, all purchased Top-Up Credits never expire! Top-up credits stack in a separate permanent reserve and are only consumed when your monthly plan credits run out.

Your existing client data and campaigns remain 100% accessible. You can instantly purchase top-up credits at any time starting from 500 credits. There are no sudden service shutdowns or hidden penalties.

Every plan includes 1 Admin seat for the workspace creator. You can add additional team seats at any time for $10 per seat/month. Added members can manage campaigns, generate copy, and review approvals without access to your private billing details.

To prevent unauthorized account sharing and ensure compliance with client data security agreements, each individual team member account is locked to one active device session. Logging in from another browser prompts a session transfer confirmation.

Yes! You have full manual control over tone sliders (formality, humor, directness), approved vocabulary, and blacklisted words. You can create multiple versions (v1.0, v2.0) and activate your preferred version with one click.

Plan changes are temporarily unavailable. Your current plan remains unchanged. To move to another plan, contact VoxClient; cancellation and paid-through access follow the existing subscription terms.